USB 3.0 ports are supposed to be backwards compatible with 2.0 ports, and it has been my experience that that's the case. Thank goodness the new computer still has 4 USB 2.0 ports in addition to all the new 3.0 ports! Don't know why the Canon people can't just share this with everyone who calls in for Tech Support ~ instead you get the standard answer that they no longer support that particular model. No need to hassle with anything else on the computer ~ camera is recognized under devices & program works like a dream. So I tried your suggestion of using a USB2.0 port instead of the USB3.0 ports on the new computer with Windows 10 & viola, everything works beautifully. Yes my Win7 computer worked fine with the camera & program. Answer & essentially so simple! I used the original disk with drivers for my Power Shot & the program disappeared 5 seconds after opening it & plugging in the camera.
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